Privacy Policy

Who we are

Our website address is

At Cha Surgery, we value your privacy deeply and we are committed to protecting your personal information. We will not release or sell our customer database or details for any whatsoever reason to any third parties.

What personal data we collect and why we collect it


When you make an appointment, the information collected in the registration form will be used for administrative purposes only (verification and registration of patients) and also to identify yourself with Ramsay Sime Darby Healthcare.

You acknowledge that the information provided is accurate to the best of your ability. We are unable to register you if the details provided are inaccurate or incomplete.

Your IP address will be logged at the time of registration along with other details in the registration form.

Contact Forms

If you need to contact us, you can use


This site uses cookies, a type of data which is stored on the personal hard drive when you visit a website. Cookies are small pieces of information that store and sometimes track information about your usage of the service. Once the user closes his/her browser, the cookie simply terminates.

Most web browsers accept cookies automatically but you can change your browser settings to prevent cookies, or notify you each time a cookie is sent to your own preference. We do not keep any of your personal information on cookies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Google Analytics, which is a web analytics service provided by Google. Google uses the data collected to track and prepare reports on its activities on Cha Surgery and share them with other Google services.

Read more about Google’s privacy policy.

You can choose to opt-out from future communications by installing an add-on in your web browser. Google Analytics Opt-out Add-on is an example of an add-on which you can install from the Chrome web store.

How long we retain your data

For users that make an appointment on our website (if any), the personal information will be stored for a year or the user request personally for the information to be removed earlier. Website administrators can also see and edit that information.

What rights you have over your data

If you have made an appointment on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.